Sony Professional. Main menu SONY. Search Sony. Toggle SideBar. Sign in to ask the community. Site Help More. View This Post. Despite being 4K-enabled, it is only up to 60 Hz which is a bummer. The smart TV capabilities are mediocre at best. It works on a Linux platform that is limited in the number of apps that you can download. Netflix and YouTube come pre-installed, which at least makes up for the limitations. The user interface is extremely basic and makes it look like an after-thought.
The opera mini browser was a poor choice. Unless you are familiar with how to use it, you will incur quite the learning curve. The limitation in Smart TV capability is expected though, given the low price.
The TV is 14 kg which is unacceptable, as compared to others in the same category. It seems it already needs to be serviced. Kindly refer to our eservice website at:. Hello, I am having the same problem, I've contacted customer service via chat and even had a "advanced tech" give me a call back without finding a solution other than a service call at my expense.
My Tv is set to automatic updates as well and is still saying there are no updates. I tried the usb method on several different usb drives and even downloaded the software on 4 different computers and it's still a no go. I have the XBR55xe model that I bought in September of and called about the issue with the latest update November of I was met with the whole "out of warranty out of luck" speech. The unit was just 2 months out of warranty and I couldn't get any help. My tv is stuck on software version: PKG0.
I'm am tech savvy, I have a degree in computer science and have been working with computer hardware and software for 20 years. I Why do I have to pay for a service call, just instruct me on how to access the service screen and email me the recovery software package.
I'm glad to see someone else is having this problem. I did contact Sony through chat and called them while I was in warranty.
They told me to wait until another update was available, which I did. The results were the same, won't update. Now I'm told I have to pay to service my TV which should have been told to me while I was still in warranty. I find this very unprofessional. If there is a patch , or something else that can be done, I would appreciate it.
We appreciate your feedback regarding this issue. Please send us a private message, we need to know and check your case number regarding this issue. Thank you. I too have the same problem.
It is currently showing PKG0. I have tried to update through the Internet using the System Software update of the TV, but I keep getting a message that says "Your software is up-to-date". I know a new version 6. I downloaded this version and tried to install manually through USB per the directions. Once the USB is inserted, the TV realizes that there is a new version and begins the installation process. It goes for about 5 minutes with the installation progress bar moving along.
Then it reboots and it comes back with a message that says the "Update was installed successfully. Please remove the USB drive".
However, the update did not take and it still shows PKG0. This is driving me NUTS! It's always the same process and the same result! I have reset the data on the TV with same result. I have done a factory reset with the same result. By trade, I am an IT professional software engineer and I have done countless installations of all of my electronic systems, so I know what I am doing. This is totally frustrating! I realize my TV is out of warranty, but updating the firmware of any electronic device, is a fundamental function of such device and should work without any issues!
At this point, is there a solution that can be applied that can resolve this issue? We apologize for the inconvenience that this may have caused you. My TV also has been saying that the software is up to date when I try the download. The TV also skipped the previous update. Do I have a similar issue here? How do I know what release date my TV should download in?
Upon checking our support page, yes, that is correct. The recent update for your TV is the v6. You may able to download it through your network or via USB. There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Thank you for your contributions. Skip to content. Star New issue. Jump to bottom. Labels integration: braviatv stale. Copy link. The problem Trying to use new braviatv integration not using previous method via configuration.
There are two methods two add this integration: 1. Preferred Method: Configuration Flow Ensure there are no entries in your. Select [Setup] - [Network Settings] from the home menu. Select [Registered Remote Devices]. Select [Remove] from the options menu.
Select [OK]. The selected device is deleted from the device list. I don't think the current documentation update is my issue for two reasons: I never had BraviaTV working with HA, there would be nothing to unregister. Just configure network or test connection So while the integration web page lacked the step to check for this, the integration itself had the step and I already looked for it. Assuming all the settings in my previous post are set.
Do you have any logs? Therefore, if you wish to apply this release, click the download button, get the package, and refer to the update guide to upgrade the TV firmware. Also, if you want to stay up to date with latest releases, check with our website as often as possible.
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