Software or Setup. Select the questions to view the answers My product software doesn't work properly. How do I decide which scanning resolution to select when scanning? How do I uninstall and reinstall the product software? How can I convert my scanned documents to a PDF file? Event Manager does not open. When I scan multiple business cards, only the first business card is recognized by the BizCard software. When using Presto BizCard to scan business cards, the image is truncated or cut off and I have to manually change the scanning area width to 2.
Why is this? I see the message Image size is too large. Does Epson make drivers for Linux? Select the questions to view the answers Pressing the Start button does not start the correct program. The Ready light doesn't turn on or flash. Can I use the product as a copier? How can I speed up the scanning process? How should I transport my product? What do my product's lights indicate? A double feed error is detected when I try to scan. This file contains the Microsoft OneNote Connector v1.
This component adds the following functionality:. This file contains Epson Document Capture Pro v1. Document Capture Pro allows you to perform various tasks with a scanned image, such as sending it by e-mail, printing it, or uploading it to a server.
To view how-to videos on using Document Capture Pro, please visit this model's Videos page. This file contains the DropBox Connector v1. To install, double-click the installer package and follow the on-screen instructions. Note: Microsoft. NET Framework 3. This file contains the FileBound Connector v1. This file contains the Epson Copy Utility v4.
This utility allows you to use your scanner and printer together to function like a copy machine. The scanner driver must be installed prior to using this utility. This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty. This document gives an overview of the product as well as technical specifications, available options and warranty information. For products in warranty , please contact Technical Support.
If your product is out of warranty , find a service center. If you are unable to find an answer on our web site, you can email your question to Epson Support.
Phone : Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA We apologize, it looks like the system is down. A Windows 11 driver is not available for my printer or all-in-one on my product's support page. How do I use my product with Windows 11? Windows My printer driver did not automatically install.
How do I install the driver? Printer Finder Printer Finder Which one is for you? Paper Finder. Epson genuine inks Designed to fit the way you print.
Check your device's warranty Check. Warranty details Product Details. Find a repair centre I'm looking for a Search for a model. Hide List 0 result s near. How do I use my product with Windows 11? Windows My printer driver did not automatically install. How do I install the driver? Check your device's warranty. Warranty details Product Details. Find a Repair Centre Please select from one of our commercial partners.
Find a Repair Centre. Epson Connect Print and share anywhere with Epson's mobile and cloud services. Learn more. Log in Not signed in yet? OneNote Connector v1. Epson Document Capture Pro v1.
Dropbox Connector v1. Description : This file contains the DropBox Connector v1. FileBound Connector v1. Description : This file contains the FileBound Connector v1. Epson Copy Utility v4. Description : This file contains the Epson Copy Utility v4. Top FAQs. Select the questions to view the answers Where can I find the product's serial number? I can't start Epson Scan in Windows or on my Mac.
What should I do? When I scan a text document, the letter O is missing in some areas. My computer doesn't recognize the product. When using Presto BizCard to scan multiple business cards, only one business card image is displayed.
How can I clean inside the product? The product does not turn on. Image Quality or Appearance. Select the questions to view the answers How do I improve the appearance of my scanned images? Only part of my document scans. I see only a few dots in my scanned image.
A line or line of dots always appears in my scanned images. Straight lines in my image come out crooked. My scanned image is distorted. The scanned image is too dark.
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